At Get Carports, we stand behind the quality of every metal building we sell. Our comprehensive warranty program protects your investment with a 20-year rust-through warranty, certified wind and snow load coverage, and a workmanship guarantee on every professional installation.
We believe in the superior quality of our metal buildings, and we demonstrate that commitment by offering some of the most comprehensive warranties in the industry. Your purchase is backed by assurances that reflect our confidence in lasting durability and performance.
Rust-Through
20 Years
Certified
20 Years
Workmanship
365 Days
What's Covered
Requirements
Every metal building from Get Carports is backed by comprehensive warranty coverage that protects your structure, your investment, and your peace of mind.
Does not cover horizontal roofs over 31 feet. Applies only to buildings constructed with 12-gauge, 2¼-inch square tubing.
Certified units are warranted to withstand specified wind and snow loads for 20 years, as detailed in the engineer-certified drawings provided at installation.
All installations are guaranteed free from defects in workmanship. Report any defect within 365 days following installation.
Every installation is performed by trained professionals and backed by our quality workmanship guarantee. Defects must be reported within 365 days.
The following situations will void the warranty. Read carefully to ensure your coverage stays active throughout the warranty period.
Contact of framing elements with corrosive materials such as soils, fertilizers, chemicals, or moisture-retaining substances.
Failure to remove debris or provide proper drainage of water from frame surfaces.
Damage from corrosive environments, storms, or acts of God — including hurricanes, tornadoes, flooding, and other natural disasters.
Alterations, abuse, or misuse of the unit by the buyer. Any modification to the structure will void all warranties.
Limitation of Liability
Get Carports reserves the right to repair or replace the affected unit at its discretion if an issue arises under the warranty. These warranties are comprehensive and exclusive, with no other warranties, either expressed or implied, provided. Get Carports is not liable for incidental or consequential damages, including damage to other property.
If you experience an issue covered by your warranty, follow these three simple steps to get it resolved quickly.
Call us at (800) 691-5221 or submit a warranty claim through our website. Provide your order number, installation date, and a description of the issue. Photos are helpful.
Our team reviews your claim and determines whether the issue falls under warranty coverage. We may request additional photos or schedule an on-site inspection.
If the claim is approved, Get Carports will repair or replace the affected components at our discretion. We coordinate the work to minimize disruption to your schedule.
Find answers to the most common warranty questions. Still have questions? Call us — we're here to help.
(800) 691-5221The 20-year rust-through warranty covers framing elements and roofing materials for 20 years from the date of installation. Certified building wind and snow load warranties also last 20 years. The workmanship warranty requires any defect to be reported within 365 days of installation.
Yes. The 20-year rust-through warranty only applies to buildings constructed with 12-gauge, 2¼-inch square tubing. Some 12-gauge certified buildings may include 14-gauge elements and are still covered. Buildings made entirely of 14-gauge tubing receive a limited warranty.
Contact us at (800) 691-5221 as soon as you notice an issue. Get Carports reserves the right to repair or replace the affected unit at its discretion. The sooner you report it, the faster we can resolve it.
Yes. Any modification or alteration to the carport or metal building will void all warranties provided. This includes structural changes, additions, or attachments not performed by Get Carports.
Horizontal roofs over 31 feet are not covered under the 20-year rust-through warranty. For structures over 31 feet, we recommend an A-Frame or vertical roof, which provides better water drainage and is fully covered.
No. Damage from storms, hurricanes, tornadoes, flooding, and other acts of God is excluded from all warranties. However, our certified buildings are engineered to withstand specific wind and snow loads. We recommend selecting a certified option rated for your local weather conditions.
Warranty terms are tied to the original buyer and installation. Contact our team for specific questions about warranty transfers if you sell your property.
The warranty assumes normal care and maintenance. This includes removing debris from the roof and frame surfaces, ensuring proper drainage so water does not pool on the structure, and avoiding contact between framing elements and corrosive materials like fertilizers, chemicals, or soil.
A warranty is only as good as the company behind it. Here's why customers trust Get Carports.
One of the longest rust-through warranties in the metal building industry. We stand behind our quality.
Our warranty-eligible buildings use 12-gauge, 2¼-inch square tubing — the strongest standard frame in the industry.
Wind and snow load warranties backed by engineer-certified drawings specific to your region and local building codes.
Every building is installed by trained crews following strict quality standards. Workmanship is guaranteed.
Every metal building we sell is backed by our 20-year warranty. Get a free quote today and invest in a structure that's built to last — and protected if it doesn't.
